HR software for export houses whose headcount follows the order book

An export house staffs to the order book. Sampling runs constantly, production and packing surge before a shipment, and headcount can move by a third inside a quarter. Offrd bills on active headcount, takes a batch intake in from one CSV, and issues the appointment letters and settlements that swing generates, at ₹50 a head.

Last updated 5 October 2026

Why does headcount follow the order book?

Nobody plans an export house workforce a year ahead. A buyer confirms, a delivery window closes in, and the sampling room, the production floor and the packing hall all need more hands within a fortnight. Six weeks later, after the container ships, they do not.

Every HR platform sold on a licence block fights that rhythm. Buy fifty seats and you carry fifty seats through the quiet quarter. Buy per employee with no block and the bill follows the order book, which is the only sane arrangement for this business.

The second consequence of the swing is paperwork volume. Intake and exit are not occasional events here, they are a recurring operation, and doing either one letter at a time is how a house ends up with inconsistent documents and settlements that do not reconcile.

How do you take a batch of workers in within a day?

Bulk employee import takes a batch in from one CSV. Onboarding then collects Aadhaar, PAN, bank details and UAN digitally from each person, validated as it goes, on a phone browser so a packing hall worker without a laptop is not a blocker.

Appointment letters generate from the salary structure you set. Written appointment letters became compulsory for every employee under the Labour Codes that took effect on 21 November 2025, with no exception for a six week engagement. Basic defaults to 50 percent of CTC under the Code on Wages 2019 rule, HRA follows from basic, and the unit's PIN code resolves the professional tax state.

Fixed term employees become eligible for gratuity after one year of service under the same codes rather than five. A house that brings the same crew back for every season should look carefully at whether those spells are being treated as continuous service, because the answer changes what is owed.

TeamRhythmHow it is set up
Sampling roomSteady through the yearGeneral shift, QR check in
MerchandisingSteady, long hours near a deadlineGeneral shift with grace period
Production floorSurges with the order bookNamed shifts, break splits recorded
Quality controlFollows productionNamed shift, same site
Packing and dispatchPeaks in the shipping windowExtended shift, bulk intake before the peak
Second unitOwn location, possibly another stateSeparate site, professional tax from its PIN code

How do you handle exits at the same volume as intake?

If a house takes on thirty for a shipping push, it releases something close to thirty afterwards. The settlement for each has to reconcile against however many payslips that person received, and doing it by hand at that volume is where disputes come from.

Full and final settlement is a dedicated module: a reference ID in the form OFFR/FNF/YYYY/NNNN, a draft to approved lifecycle, a three block editor, 19 standard deduction heads and 13 exit specific payouts. It draws on the same salary heads the payslips used, so the two agree without anyone reconciling them. Relieving and experience letters generate from the same record.

Statutory heads compute inside the same run. Provident fund at 12 percent from both sides against the ₹25,000 wage ceiling, ESI at 3.25 percent employer and 0.75 percent employee where gross is under ₹21,000, professional tax from the state each unit's PIN code resolves to, gratuity as wages by 15, by years of service, over 26. Submission is out of scope. Your CA files the ECR with EPFO and the 24Q with TRACES, and takes payroll in EPF return format.

On buyer social compliance audits, a note of caution. Buyer protocols differ and are assessed by the auditor, not by a software vendor, so no tool should promise you a pass. What Offrd holds is the record most audits ask to see: who is employed, on what written terms, what hours were recorded and what was paid. Whether that meets a particular buyer's protocol is a question for your compliance team.

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What the swing actually costs

A house running 120 in a peak month and 70 in a quiet one
₹6,000, then ₹3,500
At ₹50 per active employee a month, with documents, payroll calculation, attendance and leave in the price. No seat block to carry through the quiet quarter, no minimum, no setup fee.

Signup gives you 50 free credits with no card.

What do export house owners and HR ask?

How do we take on a batch of workers when a large order lands?
Bulk employee import brings the batch in from one CSV, and onboarding collects Aadhaar, PAN, bank details and UAN from a phone browser. Appointment letters generate from one salary structure, so thirty intake letters are one operation rather than thirty.
Does billing drop when the order book is quiet?
Yes. The subscription is 50 rupees per active employee a month, calculated on who was actually active. A house running 120 during a shipping push and 70 in a quiet month is billed for each. There is no seat block and no minimum headcount.
How are sampling, production and packing teams handled differently?
Through named shift schedules and separate salary structures on one employee record. Sampling often runs a general shift, packing runs extended hours before a shipment, QC sits between the two. Each is a defined shift with its own start, end and grace period, and break splits are recorded.
Do seasonal or order linked workers need appointment letters?
Yes. Written appointment letters became compulsory for every employee under the Labour Codes that took effect on 21 November 2025, with no exception for fixed term or order linked engagement. Fixed term employees also become eligible for gratuity after one year of service rather than five.
Can we handle two units in different states on one system?
Each unit is a site with its own geofence radius, and the professional tax slab follows the state that unit's PIN code resolves to. One payroll cycle covers both, with payslips tagged to the unit the person worked at.
Does Offrd help with buyer social compliance audits?
Not directly, and no software should claim to. Buyer audit protocols differ and are assessed by the auditor, not by a vendor. What Offrd holds is the underlying record most audits ask to see: who is employed, on what written terms, what hours were recorded and what was paid. Whether that satisfies a particular buyer's protocol is a question for your compliance team.
What does it cost for a house with 120 staff in a peak month?
6,000 rupees a month at 50 rupees per active employee, covering documents, payroll calculation with EPF, ESI, professional tax and gratuity, attendance with geofencing, and leave. No setup fee.

How do you try Offrd before the next shipping push?

Fifty free credits on signup, no card. Import a batch from a CSV and issue proper appointment letters the same day the order confirms.

Statutory rates follow published rules from the Employees' Provident Fund Organisation and ESIC, and the Labour Codes notified by the Ministry of Labour and Employment. Several thresholds vary by state. This is general information, not legal advice. Confirm your own position with your CA or legal advisor. Questions to service@offrd.co.